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Home Uncategorized

Case Study – Emkay Global

How Emkay overcame organisational barriers to implement spend management automation with Happay

Team Happay by Team Happay
May 24, 2023
in Uncategorized
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Table of Contents

Toggle
  • The Business Challenge
  • How Happay helped Emkay
  • Remarkable Change Management
  • The Result
  • Customers Speak

The Business Challenge

Founded in 1995, Emkay Global, a leader in the financial services sector for two decades. It has since then served a highly distinguished national and global clientele.

Emkay Global has a workforce of 200+ employees who travel internationally and domestically on a frequent basis for business purposes.

Emkay Reimbursement Cycle Previously Before Happay

Even after having a system in place, most of the steps were handled manually. For instance, submitting reports and claiming reimbursements was a manual activity. With the previous solutions, employees couldn’t capture expenses on-the-fly. They had challenges with capturing expenses incurred in multiple currencies in a single report.

The previous solution was neither agile nor adaptive to Emkay’s modus operandi (including compliance). Additionally, it was unable to scale up to support the size of operations.

Emkay Challenges Before Happay

Following a few years without fruitful results, the management realized that several features were overlooked while finalizing the expense management provider.

This time around, the company looked for a solution that recorded data and transactions with razor-sharp accuracy. This was to ensure that there was no potential for cash leakages. This would, in turn, save employees considerable time – leading to enhanced productivity – while also earning their trust.

After careful consideration along with three other contenders, Emkay’s team decided to partner with Happay to manage its travel and corporate expenses.

How Happay helped Emkay

Happay’s solution not only helped Emkay Global control the company’s travel spending but also offered easy and flexible expense filing capabilities on the go. Other benefits Happay offers include the following:

How Happay Helped Emkay

Remarkable Change Management

When Happay was introduced at Emkay Global, it was by means of a change management process driven by the organization. It involved a three-step process:

Emkay Remarkable Change Management with Happay

The Result

Emkay Global’s employees have shown a significant increase in reporting efficiency since the deployment of Happay.

Emkay Results After Happay

Customers Speak

“The company’s growth is exponentially dependent on our employees’ excellence. This change in our expense management partner was undertaken to ensure that the capabilities of our employees are not hindered due to process ineffectiveness. Happay has empowered our employees with a best-in-class user interface and mobility solution, which has definitely propelled our employees’ productivity and efficiency.”

– Saket Agarwal, CFO, Emkay Global

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Discussion about this post

Table of ContentsToggle Table of ContentToggle

  • The Business Challenge
  • How Happay helped Emkay
  • Remarkable Change Management
  • The Result
  • Customers Speak

Related Articles

  • 10 Best Workforce Management Software in 2024
  • Financial Analysis: What is it, Types, Objectives,…
  • Financial Planning: What is it, Types, Objectives,…
  • Accounting Principles: A Comprehensive Guide 2024
  • Financial System: What is it, Importance,…
  • Difference Between Financial Accounting and…
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