Introduction
The current global scenario demands businesses to optimize their operational efficiency and cut costs wherever possible. An automated travel and expense management platform can help achieve both objectives by reducing manual workloads, minimizing errors, and ensuring compliance with company policies. SAP Concur is a frequently used expense management platform. However, one size does not fit all and some companies may realize that SAP Concur does not meet their specific needs. Then how do you make a decision? The best bet is to analyze existing SAP Concur reviews.
In this guide, you will find crucial information on SAP Concur including reviews, pricing, features, alternatives, and competitors.
Suggested Read: 10 Best Expense Management Software Systems
What is SAP Concur?
SAP Concur is a cloud-based travel and expense management software that helps organizations automate and streamline their travel and expense processes. It offers a range of features and functionalities that enable organizations to manage their travel and expenses more efficiently and effectively.
SAP Concur features
1. Travel booking
SAP Concur allows users to book flights, hotels, and rental cars through its user-friendly interface. The platform also integrates with travel providers to offer competitive prices and ensure a seamless booking experience.
2. Expense management
Users can easily capture receipts and create expense reports directly within the platform. SAP Concur automatically categorizes expenses and enforces company policies, ensuring compliance and reducing the risk of fraud.
Invoice Management: SAP Concur can automate the process of invoice management, allowing users to easily capture and store invoices in one centralized location. This streamlines the accounts payable process and reduces the risk of errors associated with manual entry.
3. Mobile app
The SAP Concur mobile app allows users to manage their travel and expenses on the go. This includes capturing receipts, booking travel, and submitting expense reports.
Analytics and Reporting: SAP Concur provides real-time data and analytics that enable users to identify trends and gain insights into their travel and expense spend. The platform offers customizable reporting that allows users to drill down into specific data points and create actionable insights.
4. Integration
SAP Concur integrates with other business systems such as ERP, CRM, and HRIS to provide a complete view of company spend. This enables users to make data-driven decisions and optimize their overall business operations.
Also, Read: The Ultimate Guide to Expense Management
SAP Concur pricing
Automate
It gives you 100% visibility and control.
Features
- Expense report creation automation
- Receipt capture
- Interactive dashboards
- Customizable expense policy
- Reimbursement automation
Insights
It gives you direct insights along with complete visibility and control.
Features
- Offers everything in the Automate plan
- Improved, more intuitive dashboards
- Enhanced expense reporting
- Personalized data views
- Expense management alerts
- Ability to schedule reports
Optimize
It gives you a fully-optimized expense management solution along with insights, visibility, and control.
Features
- 24/7, year-long customer support for your employees.
- Configurations assistance
- Assistance with best practices
- Regular reports on tickets, resolutions, and response times
SAP Concur reviews
Rating criteria
- Overall rating –
- Usability –
- Value for money –
- Performance –
- Vendor post-sale –
Overall Ratings
3.5/5
1 and 3 are from getapp.com
2, 4, and 5 are from trustradius.com
SAP Concur has seen mostly positive reviews on various platforms.
This review states that SAP Concur is efficient. The highlighted features are the ticketing system, reimbursement automation, flight and hotel booking tool, approval processes, etc. However, this review, along with multiple other reviews (this and this), has stated that SAP Concur’s user interface is clunky and has some glitches.
Another review says that SAP Concur’s expense management software is very helpful, and process automation is efficient. However, the same review says that SAP needs to partner with a larger pool of companies to make payments easier for more stores.
Overall, SAP Concur enjoys a good reputation in the expense management market. However, many users believe there is room for improvement in certain features.
Suggested Read: 5 Best SAP Concur Alternatives and Competitors
TOP 5 SAP Concur alternatives
1. Happay
Overview
Happay is an end-to-end corporate expense management platform tailor-made for medium and large businesses. With excellent customizability and even better customer service, Happay is emerging as a leader in the expense management software industry.
From expense tracking to intelligent audit processes to deviation workflows, Happay does it all. It centralizes all your data onto a single platform and ensures its security. It also gives you ready insights into all employee spend behavior.
Top features
- Smart Audit features auto-flags all policy violations
- Missed Savings Alerts encourage employees to choose the most cost-effective booking options
- ApprovNow enables customized deviation workflows to ensure proper approval hierarchies even for uncommon scenarios
- The Happay Analytics module gives you in-depth insights into various kinds of employees spend behavior and gives you critical information for financial decision-making
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Happay Ratings
- Ease of use –
- Value for money –
- Expense fraud prevention –
- Spend visibility –
- Analytics and insights –
- Customer support –
2. Webexpenses
Overview
Webexpenses is a cloud-based expense management software designed to simplify and automate the process of managing business expenses.
It enables organizations to manage and track employee expenses, such as travel, accommodation, meals, and other costs, by automating the entire expense management process, from receipt capture and submission to approval and reimbursement.
Webexpenses offers a variety of features that make it easier for employees to submit expenses and for managers to review and approve them.
Top features
Receipt scanning allows users to take pictures of receipts using their mobile devices, which are then automatically processed and entered into the system.
Webexpenses automates the process of creating and submitting expense reports, making it easier for employees to submit their expenses and for managers to review and approve them.
The software provides real-time visibility into employee expenses, enabling managers to monitor spending and identify potential issues or trends.
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WebExpenses ratings
- Ease of use –
- Value for money –
- Expense fraud prevention –
- Spend visibility –
- Analytics and insights –
- Customer support –
Quick read: A guide to travel expense reimbursement process
3. TravelPerk
Overview
TravelPerk is a cloud-based travel management platform that enables businesses to manage all their travel needs in one place. The platform offers a variety of features to help businesses book, manage, and analyze their travel expenses.
TravelPerk provides a simple and intuitive user interface that makes it easy for businesses to search for and book flights, hotels, and rental cars. The platform offers access to various travel options, from budget to luxury, and provides real-time pricing and availability information.
Top features
- TravelPerk enables businesses to search for and book flights, hotels, and rental cars in one place, with real-time pricing and availability information.
- The platform allows businesses to set up customized travel policies, ensuring that all bookings and expenses comply with company policies and regulations.
- TravelPerk provides tools for tracking and managing travel expenses, including automated expense reporting and reimbursement.
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TravelPerk Ratings
- Ease of use –
- Value for money –
- Expense fraud prevention –
- Spend visibility –
- Analytics and insights –
- Customer support –
Must Read: 8 Best TravelPerk Alternatives and Competitors
4. Zoho Expense
Overview
Zoho Expense is a travel and expense management solution that helps you streamline your firm’s corporate travel and automate the expense reporting and reimbursement process.
Zoho Expense is a web-based mobile application that has helped over 150+ countries.
Top features
- Zoho Expense allows users to capture and track expenses, including receipts, mileage, and other expenses, with real-time tracking.
- The software enables users to scan and upload receipts using their mobile devices, making it easier to submit expenses.
- It allows businesses to set up customized expense policies and rules, ensuring that all expenses are compliant with company policies and regulations.
- The software automates the process of creating and submitting expense reports, making it easier for employees to submit their expenses and for managers to review and approve them.
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Zoho Expense Ratings
- Ease of use –
- Value for money –
- Expense fraud prevention –
- Spend visibility –
- Analytics and insights –
- Customer support –
Read More: 7 Best Zoho Expense Alternatives and Competitors
5. Spendesk
Overview
Spendesk is a spend management platform that enables businesses to manage all their spending in one place. The platform provides various expense management tools, including virtual and physical payment cards, expense reporting, and budget tracking.
Spendesk offers a simple and intuitive user interface that makes it easy for businesses to track and manage their expenses. The platform provides real-time visibility into spending, enabling managers to monitor spending and identify potential issues or trends.
Top features
- Spendesk provides both virtual and physical payment cards, enabling employees to make purchases online and in person while giving managers control over spending limits and categories.
- The platform allows employees to track their expenses and submit expense reports for approval, with real-time tracking and visibility into spending.
- Spendesk provides tools for tracking budgets and spending across different departments and projects, enabling managers to monitor spending and identify potential issues or trends.
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Spendesk Ratings
- Ease of use –
- Value for money –
- Expense fraud prevention –
- Spend visibility –
- Analytics and insights –
- Customer support –
Read More: 10 Best Spend Management Software
About SAP Concur
SAP Concur is a leading provider of integrated travel, expense, and invoice management solutions. The company was founded in 1993 and is headquartered in Bellevue, Washington, USA. SAP Concur is a part of SAP, a multinational software corporation based in Germany.
SAP Concur’s solutions help businesses of all sizes automate and streamline their travel and expense management processes, providing greater visibility and control over spending. The platform includes features such as travel booking, expense reporting, invoice management, and analytics and reporting.
FAQs
SAP Concur works by providing a platform for employees to book travel, submit expenses, and manage receipts. The software then uses automation to reconcile expenses, enforce policies, and generate reports.
Some of the benefits of using SAP Concur include increased visibility and control over travel and expense spending, reduced manual processes and errors, and improved compliance with company policies and regulations.
Yes, SAP Concur uses multiple layers of security, including encryption and firewalls, to protect data and ensure the privacy of sensitive information.
Yes, SAP Concur can be customized to fit the specific needs and policies of your company, including custom workflows, expense categories, and approval processes.
*All the ratings have been taken from public review platforms like G2, Getapp, Capterra, etc.
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