ITILITE Reviews: Pricing, Features, Pros & Cons 2023 – 2024

Introduction

For enterprises, picking the right expense management software can sometimes be tricky. Trickier still can be switching from an existing software. Are you looking for ITILITE reviews and accurate ITILITE prices? You no longer have to search endlessly for the correct info. We have done all the legwork and compiled ITILITE pricing and reviews for you in this post. Keep reading to know more. 

What is ITILITE? 

ITILITE is a business travel and expense management solution. It allows organizations to manage business travel expenses, bookings, and approvals. On ITILITE, customers can book flights, hotels, and cabs all under one platform. 

What’s more, using ITILITE, enterprises can streamline the expense reimbursement process by setting up more robust policy controls and better expense audits. 

ITILITE features 

ITILITE’s integrated travel and expense management software has several unique, money-saving features. We’ve handpicked the best features that customers can benefit from.  

1. An all-in-one travel management platform 

You can do everything from personalizing employee booking experience to setting up customized policies and workflows on ITILITE’s travel management platform. Also, on ITILITE, you can set in-policy travel options, automate insights, get budget threshold alerts, and more. 

2. In-house travel management company

Access a local and global inventory of flights, hotels, and rental cars. Additionally, ITILITE offers 24X7 free support for your business travelers. Moreover, thanks to the powerful in-house travel management company, you can now modify bookings at no additional cost. 

3. Self-booking tool 

ITILITE offers a unique self-booking tool that comes with personalizations. The in-built artificial intelligence in the self-booking device makes the travel booking process hassle-free by recommending the best travel and accommodation options.

4. Superior policy compliance 

No out-of-policy bookings can be made. Moreover, dynamic budget guidelines are easy to set up and customize. 

5. Valuable insights from ITILITE’s Mastermind

ITILITE’s AI-powered virtual consultant, Mastermind, gives automated suggestions for cost optimization.

6. 24/7 customer support

The 24/7 customer support in chat, call, and email helps business travelers while on a trip. Moreover, C-level executives and frequent corporate travelers will get priority support with auto-routing of issues. 

ITILITE pricing 

According to multiple sources like G2 and TrustRadius, here are the three ITILITE pricing plans (For accurate pricing plans, check out ITILITE’s official website)

• Travel: $9.99 per trip (A trip may include any number of flights and hotels booked in one request) 
• Expense: $7.99 per active* user per month (active user is someone who submits an expense report in a month) 
• Travel and expense: $9.99 per trip and $7.99 per active user 

ITILITE reviews

ITILITE is a highly-rated travel and expense management software in the market today.

Here’s a list of ITILITE reviews found on trusted software review websites: 

• Most users praised ITILITE’s easy-to-use mobile app, simple booking process, and data consolidation features. However, users have often complained about the inconsistent user interface of the app. On TrustRadius, ITILITE has an overall rating of 8.6 out of 10. 

• ITILITE has an overall rating of 4.5 out of 5 stars on G2. Customers highly rate the software’s simplicity, 24/7 customer support, and money-saving features like policy compliance and real-time time updates and notifications. 

• On Capterra, another trusted software review website, ITILITE has an overall rating of 4.5 out of 5 stars. Users have appreciated ITILITE’s ease of use and multiple customizable options. Reviewers have also mentioned that ITILITE’s user interface needs improvement to simplify the booking process. 

Suggested Read: 8 Best ITILITE Alternatives and Competitors

ITILITE ratings

• Ease of use –
• Value for money –
• Expense fraud prevention –
• Spend visibility –
• Analytics and insights –
• Customer support –

TOP 5 ITILITE alternatives

Here are the top 5 ITILITE alternatives you can consider if you are looking for a change from your expense management system-

1. Happay 

Happay is an integrated corporate travel, expense, and payment management solution. With over 7,000+ customers globally and across industries, Happay accurately solves complex finance use cases. 

With its AI-powered state-of-the-art features, Happay makes employee expense management a breeze. 

Happay features 

• Happay’s AI-powered Xpendite and OCR technology can capture 100% accurate data from expense sources 

• Enforce your firm’s travel policy enforcement with the Happay policy engine. Seamlessly lift and shift your policies from paper onto the Happay system. During submission, the system will auto-check all expenses with policies, and if a violation is found, the system will trigger violation alerts

• On Happay, approvers have complete visibility into expenses that violate travel policy, and for further clarifications, approvers can contact the employees using the real-time chat functionality

• Happay will seamlessly integrate with various accounting, ERP, and HR systems and save you precious time on repetitive tasks. What’s more, these seamless integrations can help you export custom reports from Happay with just a single click

• Happay’s GST module will help you easily capture GST details and ensure 100% compliance

Happay pros and cons

Pros	Cons
Easy-to-use user interface Money-saving features like Fare Freeze and Smart Audit Easy to access reports and expenses  24/7 customer support	Happay mobile app currently does not support the offline features

Happay Ratings

• Ease of use –
• Value for money –
• Expense fraud prevention –
• Spend visibility –
• Analytics and insights –
• Customer support –

2. Expensify

This solution will allow you to track expenses, scan receipts easily, submit expense reports without any hassle, plan business trips, and much more. Expensify directly integrates with your accounting, HR, payroll, and travel integrations, giving you real-time visibility and control over your business spending. 

Expensify features 

• Expensify’s SmartScan feature reads and scans the receipts accurately and logs into the system
• Easy-to-use mobile app 
• Customize approval workflows based on your organization’s structure 
• Customizable expense categories
• Mileage and GPS tracking 
• Corporate card reconciliation
• Per diem functionality 
• Accounting integrations

Pros and cons

Pros	Cons
Uploading receipts is a hassle-free task  Customizable expense fields	Some users have complained about the difficulty in navigating the interface

Expensify Ratings

• Ease of use –
• Value for money –
• Expense fraud prevention –
• Spend visibility –
• Analytics and insights –
• Customer support –

Must read: Best Expensify alternatives and competitors

3. Zoho Expense 

This solution is an expense management solution for businesses of all sizes. Zoho Expense helps organizations track, manage, and automate their expense reporting processes, from capturing receipts to reimbursing employees. 

Streamlining and automating their expense reporting processes, reducing manual effort, and improving policy compliance are some of the money-saving features of Zoho. What’s more, Zoho Expense helps you to seamlessly integrate with accounting systems and help you simplify financial management. 

Zoho Expense features

• Smart categorization
• Employee reimbursement 
• Third-party integration 
• Customizable reports 

Zoho Expense pros and cons

Pros	Cons
Simple user interface Seamless approval process	No GST integration

Zoho Ratings

• Ease of use –
• Value for money –
• Expense fraud prevention –
• Spend visibility –
• Analytics and insights –
• Customer support –

Must Read: 7 Best Zoho Expense Alternatives and Competitors

4. SAP Concur 

Concur integrates travel, expense, and invoice management under a single platform. SAP Concur can help you manage employee expenses from end to end while giving you greater visibility into employee spending and improving compliance. 

The software can be integrated with other business software solutions like accounting and human resources systems, further streamlining the travel and expense management process.

SAP Concur features

• Approval process control 
• Credit card management
• Mobile receipt upload 
• Third-party integrations
• Workflow management

SAP Concur pros and cons

Pros	Cons
Simple and straightforward user interface Superior policy compliance	It is a legacy system

SAP Concur Ratings

• Ease of use –
• Value for money –
• Expense fraud prevention –
• Spend visibility –
• Analytics and insights –
• Customer support –

Suggested Read: 5 Best SAP Concur alternatives and competitors

5. Spendesk

Spendesk is a spend management software offering a comprehensive 7-in-1 payment solution that can help manage your employee expenses without hassle. 

The Spendesk software can streamline invoices, expense reimbursements, budgets, approvals, compliance, and reporting workflows, making the entire expense management process an easy affair in your organization. 

Spendesk features

• Real-time analytics 
• Real-time notifications
• Expense tracking 
• Mileage tracking 
• Invoice management

Spendesk pros and cons

Pros	Cons
Good UI/UX  Users can get real-time notifications	Users felt the cards must have the  name of the company instead of employees

Spendesk Ratings

• Ease of use –
• Value for money –
• Expense fraud prevention –
• Spend visibility –
• Analytics and insights –
• Customer support –

About ITILITE

Founded in 2017, ITILITE is a fully integrated T&E solution that can enhance your organization’s corporate travel and employee reimbursement experience. From offering real-time audits to creating multi-tiered approval flows and conditional policies, ITILITE helps you automate and streamline the entire corporate travel management. 

ITITLIE is backed by some leading investors, such as Tiger Global, Matrix Partners, Green Oaks Capital Partners, and VY Capital. According to Techcrunch.com, in April 2022, ITILITE announced that it raised $29 million in a Series C round co-led by Tiger Global and existing investor Dharana Capital with participation from Matrix Partners and Tenacity Ventures.

FAQs

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