Team Lead- Product Onboarding

Bangalore, Delhi
Posted 6 months ago

About us

Happay (now part of Cred) provides business expense management solutions that streamline the expense workflows of the corporates. Happay helps companies manage business expenses easily and quickly and achieve real-time visibility and control over all business expenditure. With Happay’s business expense card and application, customers can report expenses automatically and management has the visibility and control over how and where the organization’s money is spent, in real time, through web and mobile applications.

Happay has acquired marquee Enterprise customers and has built a trustworthy brand amongst CFOs and CIOs in India. Some of the biggest names of India Inc. our clients like Maruti, Tata Group, UPL, Edelweiss, PWC etc. and is trusted by some of the innovative companies also: Dunzo, Lenskart, MPL, Swiggy.
We are now setting ourselves up to scale faster

Role Definition:

ROLE : Team Lead- Product Onboarding

LOCATION : Delhi/ Bangalore


Job Responsibilities:

  • Managing distributed teams and SaaS platform deliveries. Perform resource allocations and workload assignments according to project requirements.
  • Must be able to be a voice of reason and authority, make the tough calls while leading and demonstrating value-add principles to a team.
  • Instil best practices around delivery techniques, architectural design, maximum reuse, application integration, performance, reliability, manageability.
  • Provide clear and crisp status updates into weekly projects – program governance updates and meetings.
  • Ensure projects are delivered within a mutually agreed scope and timeline.
  • Ability to understand all technical aspects of the project and its requirements, articulate and communicate the same to internal stakeholders
  • Work with the distributed program – project delivery leads to enhanced development processes to support the evolution of the team’s ways of working.
  • Work closely with Engineering, Solution Consulting and Product teams during requirement gathering and documentation phase to understand/ establish the scope of development work in projects.

  • 3+ years of experience leading and delivering projects to high standards and managing high-value accounts
  • Must have a proven track record in successfully building, configuring and deploying enterprise SaaS in a complex technology environment
  • Good communication and ability to handle difficult clients
  • Strong mentorship experience with delivery team members, providing strategies, guidance, and best practices for implementation.
  • Project Management skills – project plans, reporting, handling delivery teams.
  • Ability to analyze and troubleshoot issues in a timely fashion
  • Ability to identify process improvements to achieve cost-effectiveness and time-saving
  • Proven ability to operate with authority and take critical business decisions to meet customer expectations.
  • Should have exceptional communication skills (verbal and written) in English
  • Willingness to learn new technologies
Life at Happay:

  • When it comes to your career, you could work anywhere. With your talent, drive and ambition, we want you to choose us.
  • At Happay, we have a big, audacious goal – to build a B2B payment platform that gives businesses the visibility, predictability, flexibility, and control that no Indian bank can or has given before. There are new things to learn and new challenges to overcome every single day and it’s our job to meet them.

Job Features

Job CategoryImplementation

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